Privacy policy

  Our registered address is 42 rue Cambronne, 75015 Paris, France. You can reach us at info@puravidashine.com or +33 1 58 70 17 01.

Information we collect
We collect information you provide when you place an order, contact us, or sign up for updates. This may include your name, email address, phone number, billing and shipping address, order details, payment confirmation, and any messages you send us. We also collect technical data such as IP address, browser type, device information, and cookie data.

How we use your information
We use this information to process orders, arrange delivery, provide customer support, prevent fraud, meet legal and accounting obligations, and, where you have agreed, send marketing messages. Our legal bases are performance of a contract, compliance with legal obligations, our legitimate interest in running our business, and your consent where required.

Sharing your information
We share data only when necessary. This may include payment providers such as Visa, MasterCard, and PayPal; delivery partners; IT and hosting providers; analytics providers; email service providers; and professional advisers. We do not sell your personal data.

Some of our service providers may be located outside the EU/EEA. When we transfer data outside the EU/EEA, we use appropriate safeguards such as standard contractual clauses approved by the European Commission.

Data retention
We keep order and invoice records for 10 years to meet French accounting and tax requirements. Marketing contact data is kept until you unsubscribe or after 3 years of inactivity. Cookie data is kept according to the cookie’s purpose and your consent settings.

Your rights
You have the right to access, correct, delete, restrict, or object to the processing of your personal data, and to request data portability. You can also withdraw consent at any time. To exercise these rights, email info@puravidashine.com. If you believe your data has been handled unlawfully, you may contact the French data protection authority, CNIL.

We have not appointed a Data Protection Officer because we are not required to do so under applicable law. For privacy questions, contact info@puravidashine.com.

Cookies
We use essential cookies to keep your cart and checkout working. Non-essential cookies, such as analytics or marketing cookies, are only placed with your consent. You can manage cookies via our cookie banner or your browser settings.